Welcome New Medical Patients

Important Information

Payments & Insurance Billing:

As a courtesy to our patients we will submit insurances claims. Please be aware that some or perhaps all of the services rendered may or may not be covered. We recommend that you contact your health insurance company if you have questions regarding your coverage. If your insurance company denies payment, you will be billed.

 

Please bring your insurance card(s) for each visit. Please be aware it is your responsibility to know your co-pay and/or deductible information, along with information on covered services. If your insurance cannot be verified, payment in full is due at the time of service. Once your insurance has been verified, we require payment of co-payments as defined by your primary carrier. We accept cash, checks and major credit cards.

 

Payment:


We accept cash, personal checks, Mastercard and Visa. If you do not have insurance, payment is due at the time of service, unless arrangements have been make with the office manager. A minimum of $35.00 fee will be assessed on all returned checks. If you do not have medical insurance, payment is due at time of service. If you need special arrangements, please contact our office manager, prior to your appointment.


Insurance:

We participate with most major insurance plans, including those listed below.  Please remember you are responsible for any bill or portion of a bill that is not paid by your insurance company.  If we do not participate with your plan, you are responsible for the full amount not paid by the insurance plan.  

  • Anthem Blue Cross Blue Shield
  • Aetna
  • United Healthcare
  • Martin’s Point Generations Advantage/US Family
  • Maine Care – but not the Primary Care Case Management (PCCM) program
  • Medicare (currently not taking new patients)
  • Cigna
  • Harvard Pilgrim
  • Tricare – Standard and Prime
  • Maine Community Health Options
  • Medicare Advantage plans

Minors must be accompanied by a parent, especially on the first visit.

Appointment Cancellations/No Show Policy:

Please provide 24 hours’ notice if your appointment needs to be re-scheduled or canceled.  We charge a no-show fee of $35 payable prior to or on your next appointment. Three “no-shows” could be grounds for dismissal from the practice.